Diamond appreciates your patience as we work with our longtime partner, DC Comics, on details following their recent announcement regarding their upcoming slate of weekly periodicals. We have confirmed that the orders you placed with Diamond Comic Distributors for upcoming products are still in our system and will be fulfilled when we resume the distribution of new, weekly products. As we mentioned in our COVID-19 update last week, we are working toward a mid- to late-May resumption of operations and look forward to helping our retailer partners recover from the business effects of this outbreak and related quarantine measures. We have heard from many of you already, and wanted to take this opportunity to answer some of the most frequent questions:
Q: What is the status of orders I placed with Diamond Comic Distributors?
A: All orders are still in our system, and we have inventory that will allow us to fill those orders when we resume distribution of new, weekly product.
Q: What if I want to adjust my orders for DC Comics product?
A: We will announce an updated FOC date once we establish a firm date to resume distribution. We will provide the schedule for the release of products offered during our pause in distribution so that retailers may plan accordingly. Orders for DC product may be adjusted at that time to meet expected demand. We will also have product available for reorder.
Q: Will Diamond have access to all the products that DC Comics offers?
A: We will offer all DC Comics products that are offered to the Direct Market through our usual solicitation, FOC, and reorder processes.
Q: Will the products released during Diamond’s pause in weekly distribution all be shipped at once?
A: We are working on a schedule to address the release of any comics and trades that are released in other channels while our distribution is paused. We expect to spread those products out over a period of weeks, in addition to the new titles that will be shipping each week once we resume the distribution of new, weekly product. We believe that spreading this product out, rather than releasing it all at once, is better for retailers who will be ramping up operations slowly and at different speeds throughout the country.
Q: Are products from DC Comics still returnable?
A: DC Comics will continue to honor their offer of returnability for products released between March 18th and June 24th, 2020.
Q: What day will DC Comics go on sale?
A: We will continue to work with the team at DC Comics to clarify the release schedule for their products before we resume distribution of new, weekly products. As more information is available, we will provide updates via Diamond Daily. While we look forward to the resumption of weekly new product, we know that many retailers continue to take advantage of restocks of backlist product via Diamond’s Retailer Services Website.